Our Frequently Asked Questions

Frequently Asked Questions

The office at Nuleaf receives a lot of questions. Below are some common questions and answers. Some topics cannot be answered in a single sentence or brief description. Throughout the year we will write seasonal topics and more in depth explanations on some of the topics below.

Do I need to be home for service?

You do not need to be home for service.

Do I need to cut the grass before or after service?

You do not have to cut the grass before service and you should not cut the grass within 12 hours after we service the lawn.

Do I need to stay off the lawn after service?

We ask customers to stay off the lawn after spraying for weeds or disease. It is safe to go on the lawn once it is dry which is typically one or two hours after application.

Do I need to water the lawn after service?

You do not have to water the lawn after we service it. You should just continue your watering schedule based on weather conditions.

Do the grass clippings create thatch?

This is a huge misconception. Grass clippings do not create thatch. On a healthy lawn, they breakdown naturally and are a great source of nutrients.

How can I view my account online or pay online?

To log-in to your Nuleaf Lawn Care portal, visit www.nuleaflawncare.com – click “Login” at the top right corner – this will direct you to the log-in screen. If this is your first time and you are creating a new account, click “Create a Login” From there, enter your account number, house number, zip code and email then hit submit. You will then receive an email to reset your password and finish setting up your account. In the future you will just need your email and password to access your account.

How long does it take for the weeds to die after treatment?

You should see weeds curling and beginning to die within a week of treatment. During the cooler months, we use a special formula where it usually takes two to  three weeks to see the results.

How often do I need to water?

During the hotter months of the year, you should irrigate the turf two to three times per week, trying to obtain between one to one and a half inches of water. The best way to measure your water is by placing small cans in your yard to collect both rainwater and water from the sprinkler. Watering less frequently with longer periods of time prevents evaporation and allows the water to move into the root system. Watering in the morning hours between 4:00 a.m. – 10:00 a.m.  is recommended.

How short should I cut the grass?

The majority of grass grown in this region is a cool season mix of bluegrass and tall fescue. These grasses should be cut and maintained at an average of three and a half inches in height. During the hottest period of the year, you can raise the mower setting to four inches. During the cooler season you can have the mower setting at three inches. You should not cut more than one-third of the height of the grass at one time.

Should I bag the clippings?

You should not bag the grass clippings as they are a free source of nutrients. You should use a mulching blade with your mower and return the clippings to the lawn.

What are my payment options?

Payments can be made by credit card or check. For convenience, customers can prepay and receive a 5% discount. Additionally, customers can sign up for autopay making payments easy. After each application, we send out an email explaining the work performed. With it, we include an invoice. For customers that request a paper invoice, an invoice will be mailed at the end of each week.

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